Keeping Your Home Safe with The Smoke Alarm Guys
At The Smoke Alarm Guys, we’re committed to helping you maintain reliable smoke alarm systems that protect you and your family. While our alarms are designed for durability and efficiency, regular maintenance is essential for ensuring peak performance. Before reaching out to our support team, here are some easy steps to keep your alarms functioning at their best.
Caring for Your Smoke Alarms
Regular maintenance can prevent most issues and keep your smoke alarms in excellent working order:
- Vacuum Cleaning: Use a vacuum with a brush attachment every six months to gently clean around the alarm. This helps prevent dust and small particles from interfering with its operation.
- Wipe Down: Periodically, wipe the exterior of the alarm with a slightly damp cloth. Avoid using cleaning products or opening the unit.
- Monthly Testing: Press the test button monthly to ensure the alarm is functioning correctly.
For detailed instructions, refer to our video guide on smoke alarm maintenance.
Common Issues and Solutions
1. Alarm Activates Without Smoke
Dust, insects, or airborne particles can sometimes set off the alarm unintentionally.
- Solution: Use a vacuum with a brush attachment on the lowest setting to clean around the chamber filter. Make sure the alarm is securely mounted, wait 10 seconds, and retest.
2. High Humidity
Although our alarms are designed for various climates, extreme humidity or sudden temperature changes can occasionally trigger a false alert.
- Solution: Open windows to improve ventilation and reduce moisture buildup. If the alert continues, remove and deactivate each alarm by using the toggle on the back, then reintroduce them gradually as the environment stabilises.
3. Low Battery Warnings
If your alarm begins to chirp, it likely indicates a low battery.
- Solution: Replace the battery according to the manufacturer’s instructions, then test to ensure proper functionality.
Need Further Assistance? Contact Our Support Team
If you’ve tried the solutions above and still require assistance, our Customer Care team is here for you:
- Email: salesteam@thesmokealarmguys.net
- Phone: 1300 29 30 31
Our team is ready to provide the support you need to keep your smoke alarms operating effectively and your home safe.