The Smoke Alarm Guys
ABN: 21 657 410 467
15/1472 Boundary Road, Brisbane QLD 4076
1300 293 031
Queensland Electrical Contractor License: 89417
Last Updated: [1 January 2026]
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Introduction
This Privacy Policy outlines how The Smoke Alarm Guys (“we”, “us”, “our”) collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our website or engaging our services, you agree to this Privacy Policy.
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What Personal Information We Collect
We may collect the following information:
- Full name
- Contact details (phone number, email address)
- Property address
- Billing details
- Real estate agency details
- Access instructions
- Records of services performed
- Compliance certificates
- Payment information
- Website usage data (via cookies)
We only collect information reasonably necessary to provide our services.
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How We Collect Information
We collect personal information:
- When you submit an enquiry through our website or online quote calculator
- When you request a quote
- When booking a service
- When engaging us under a rental compliance agreement
- Via phone, email, or in person
- Through third-party property managers acting on your behalf
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How We Use Your Information
We use your personal information to:
- Provide smoke alarm supply, installation, and compliance services
- Issue quotes and invoices
- Arrange property access
- Maintain service records
- Issue compliance documentation
- Communicate with property managers, landlords, and tenants
- Improve our website and services
- Comply with legal obligations
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Disclosure of Information
We may disclose personal information to:
- Our licensed electricians or contractors engaged to perform services
- Payment processing providers
- Professional advisers (accountants, lawyers)
- Government authorities where required by law
- Real estate agencies acting on behalf of property owners
We do not sell personal information.
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Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Information may be stored:
- Electronically on secure cloud-based systems
- In physical files at our business premises